Privacy Policy

InforServ built the inforserv.pt website/app as a Free website/app. This SERVICE is provided by InforServ at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at inforserv.pt unless otherwise defined in this Privacy Policy.

Information Collection and Use

For our Service to function and to provide you with a better experience, our app collects several types of user data. The information we collect is used exclusively for providing and improving the Service, as described in this policy.

Types of Data Collected

We collect the following categories of data:

  • Account Information: To create and manage your user account, we collect your Name, Email Address, and a unique Username (login). For authentication purposes, we also process your Password, which is always stored and transmitted securely in an encrypted format.
  • Location Data: For the core functionality of gate access, the application collects your geographic location (approximate and precise) when you use the service. From these coordinates, we may also infer and log a physical address.
  • App Activity: We log your interactions with the application, such as gate access events, for the purposes of maintaining a history, security, and usage analysis.
  • Diagnostics and Performance Data (Log Data): In case of an app error, we collect diagnostics data through third-party services. This Log Data may include information such as your device's Internet Protocol (“IP”) address, device name, operating system version, the app's configuration when utilizing our Service, the time and date of your use, and other statistics to help us identify and fix problems.
  • Device or Other IDs: The application may collect identifiers from your device or app installation for functionality such as push notifications, in-app update checks, and performance analytics.

Information Sharing with Third Parties

We do not sell or rent your personal information. However, we do share certain data with third-party service providers to allow our app to function correctly. Our main partners include:

  • Google Play Services: We use Google services for essential features like app updates, notifications, and crash analysis (diagnostics). In these processes, data such as device identifiers and crash logs may be shared with Google.
  • OpenWeatherMap: To provide weather-related features, your geographic location may be shared with the OpenWeatherMap API.

These third parties are contractually obligated to protect your data and are not permitted to use it for any other purpose than providing the agreed-upon service.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the website/app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2025-06-12

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support[at]inforserv.pt .